Every room, every trade, one rate per key.

One monthly rate per key covers scheduled preventive maintenance and all reactive service labor across every trade in the building. You pay for parts only. No hourly rate, no trip charge, and no after hours premium, at any hour, on any day of the year.

Plans

Tier A
60 to 100 keys
$69
per key, per month
Example property 80 keys
Monthly at that size $5,520
Annual at that size $66,240
Tier B
101 to 175 keys
$65
per key, per month
Example property 140 keys
Monthly at that size $9,100
Annual at that size $109,200
Tier C
176 to 300 keys
$59
per key, per month
Example property 240 keys
Monthly at that size $14,160
Annual at that size $169,920
Tier D
301 keys and up
$55
per key, per month
Example property 400 keys
Monthly at that size $22,000
Annual at that size $264,000

The rate is set per key against the full room count of one property. Multi property portfolios are quoted per property and billed as the sum of the properties, never averaged across them.

What each term gets you

Prepay terms do not discount the per key rate. What they buy is price protection and parts margin, which is what actually moves a maintenance line item across a full fiscal year.

Term Billing Rate lock Parts discount Onboarding Cancel notice
Monthly Monthly in advance None. Rate may change on 30 days notice. None Quoted 30 days
Quarterly 3 months in advance Rate locked 3 months None Quoted 30 days
Semi annual 6 months in advance Rate locked 6 months 10% off all parts Quoted 30 days
Annual 12 months in advance Rate locked 12 months 10% off all parts Waived 60 days

Onboarding is the condition inspection and the initial deep service pass that brings the building to a documented baseline. It is quoted after the inspection and it is a one time charge. Restoration work on units already failed or degraded is quoted separately at any term and is not covered by the parts discount.

What the rate covers

Monthly in room filter service on every key.
Emergency arrival in two to four hours , any hour, any day.
Quarterly coil and condensate deep service.
No after hours premium. A 2 AM call bills the same as a Tuesday.
Unlimited reactive service labor, all five trades.
Every work order logged with room number, trade, timestamp.
Scheduled work batched by floor on a room block rotation.
Parts billed at time of service. Labor is never billed.

Before the first invoice

Every property begins with a condition inspection. We open and document every in room unit before a rate is issued. Units already in a failed or degraded condition are listed in a written report and quoted separately as restoration work. They are not absorbed into the monthly rate, because a program priced against deferred maintenance is a program that fails in month two. The monthly rate begins once the building is at a documented baseline.

Not included: capital replacement, compressor and chiller replacement, elevator, fire suppression, building automation, commercial kitchen hood and refrigeration, roofing, and any work requiring permit or engineered design. These are quoted separately.

HVAC PTAC, split, RTU
Plumbing Lines and fixtures
Electrical Panels and circuits
Appliances Guest and back of house
Windows and doors Hardware and glass

Let us inspect the property.

The inspection is free. You get a written condition report on every in room unit and a firm per key number.

Managing apartment communities or rental homes instead? See the multifamily program.